Jira Cloud for Sheets infinite loading

matheus_paixao
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June 6, 2022

Hey guys, 

When i open the Jira Cloud for Sheets extension, it stuck on infinite loading, i've tried to clear cache, cookies, re-login on the google account, jira account, but nothing helps

In the browser console, looks like its having problem with token and keeping sending the same error "Remote error: could not get the token"

Can anyone help please? Thanks

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matheus_paixao
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June 7, 2022

Solved 

I just added the same site on my add on connection and it started to work again.

Noah Hofmann
Contributor
March 1, 2023

That worked for me as well. Thank you so much for sharing!

Heberth Martins Antunes
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September 16, 2024

Hi Mateus, I'm having the same problem. Can you explain to me better what you did?

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