Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Cloud for Mac Keyboard Shortcuts Broken Edited

The keyboard shortcuts mentioned on the Jira Cloud for Mac webpage (Jira Cloud for Mac | Atlassian) don't work for me on Mac (or iPad). I see some in the app's menu bar that are grayed out, and others that I would just expect to work (escape to close an issue modal view, j/k to go to next or previous issue like on web client) just don't work at all. I don't seen option to enable keyboard shortcuts under settings - is it hidden somewhere else?

Screen Shot 2020-11-28 at 1.34.26 PM.pngScreen Shot 2020-11-28 at 1.33.22 PM.png

1 answer

0 votes

Thank you for feedback. I've raised a ticket internally and we will make sure to look into it. 

May I ask: have you recently upgraded to macOS 11 Big Sur? If so, were these keyboard shortcuts working for your previously in macOS Catalina?

Thanks again.

I'm using Big Sur but did not use the app before on Catalina.

I did try the app on iPad the first time a month or two ago on iOS 13 and the hotkeys didn't work, but yesterday when I tried the hotkeys in the iPad app I was on iOS 14.

Like Rob Chatfield likes this

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you