for each status visited, and delimited by pipeline delimitated (|). I tested it and it seems to provide information according to this pattern (I haven't seen it documented in the referred Add-ons.
My question is about the duration in <SECONDS> according to this pattern. I am getting information that doesn't match with the information I am getting from my issues in Jira. For example this is the string I am getting for one of my issues:
In my case the Status ID are mapped as follow:
For the following Statuses I get the following seconds:
Converting this information into days (1 day has 86400 seconds), It would be represent in days the following duration:
which doesn't look correct according to my issue, here is the information from Jira from the Transition information:
From this information, we have:
which is different from what I am getting from the field Days in Status. As you can see the number of times the issue was in status is correct, but certainly the duration I am not able to match it with my data.
Thanks in advance for any help. If you know how to contact the team support for this Add-ons I appreciate it.
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