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Jira Cloud for Excel can't load and ask for Admin permissions on Office 365

Vanya Dobrikova
Vanya Dobrikova
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Oct 12, 2023

Since today Jira add-in for Excel can't load and ask for permissions from Admin. This is already given on Azure and tenant level, but it still does not work. Does it need an additional license?

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Marc Koppelaar
Marc Koppelaar
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Oct 12, 2023

Hi @Vanya Dobrikova 

Welcome to the community.

No it doesn't.

First internal review

Are there any firewall or other blocking issues in your network?

Where any changes made within your company network?

Etc...

If no changes where applied anywhere, you could raise this issue with Atlassian if they can see logging in relation to your issue

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Colin Trotter
Colin Trotter Oct 12, 2023

I have the same problem

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Rick Evenson
Rick Evenson Oct 12, 2023

I also started having this issue this morning.  Does anyone know a solution to it yet?

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