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Jira Cloud for Excel Add-in not working - Add-In Error. Edited


From the comments on the web, it looks like other people also have the same issue. 

Installing on Office 365 ProPlus.

Why is this failing?  (I've been  running the Google Sheets equivalent and it has been pretty good)






2 answers

1 accepted

0 votes
Answer accepted


Message as screenshot.

***IMPORTANT***: If you are trying to install this add-in for Excel Desktop, you must have an Office 365 subscription, as well as be on either:

  • version 1904 or later for Windows
  • version 16.24 or later for Mac

To get the latest build, you will need to be on the Monthly Channel. If you are on the semi-annual update channel, you will only be able to use this add-in starting from January 2020.

This add-in is not supported on Office 2016, Office 2019 Pro Plus, or versions of Office 365 before 1904 on Windows or 16.24 on Mac.

Installing this add-in with an unsupported version will show an “Add-in is no longer supported” error.


I need to update my version of Windows.


Hey @Louis Mehr !

Did you end up updating your Windows for sake of this Excel export feature? Did it fix your issue or how did it go for you?

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