Jira Cloud dashboard display images in a wrong way

[Mykola Pronkin]

Hello everybody.
We have been using Jira Server last years, currently looking into Jira cloud to migrate on it, but met very uncomfortable thing - Jira cloud dashboards behavior with images very strange.
All images which attached into the task shown in dashboard in one of two ways:
1. enormous big - you can see only 10-15% of image in your dashboard, for seeing another part of image - you should use sidescroll.
2. extremally small - the image is displayed as a small square image (200x200px), proportions aren't preserved etc.

In both cases, you couldn't click on the image and open them.
Also same dashboard has broken viewing of emojis, for example such emoji "" in dashboard shown as a picture with 200x200px resolution..
When you open an issue you could see images in proper way, open it etc., problem only with dashboards.

We work with a lot of graphic materials and such bugs very crucial for us.
Will be glad to see any your ideas or advices.

[Alex Koxaras -Relational-]

Hi @Mykola Pronkin and welcome to the community!

Can you please explain a bit more about the images into tasks? Dashboard can't show images directly. I suppose you have them attached at an issue, and when you open the issue you see the image distorted? Which gadget are you using?

[Mykola Pronkin]

Hi @Alex Koxaras -Relational- and thanks
Yeap, we attached images into issues. Some images just attach some attach and use in comment. In the issue images displayed well, and everything ok.
But in dashboards this images display distorted.
In dashboards we use "Activity stream" gadget.

[Alex Koxaras -Relational-]

So what you are saying is that viewing an image from the activity stream cause the image to be distorted, correct?

[Alex Koxaras -Relational-]

@Mykola Pronkin there is this open issue:

https://jira.atlassian.com/browse/JRACLOUD-76243 which may solve your issue

[Mykola Pronkin]

Not quite..
Images in the issue don't affected, you could open an issue and find image there in good quality and as it should be.
But when you will be seeing dashboard it will display as a distorted one..

[Alex Koxaras -Relational-]

@Mykola Pronkin didn't you say that the problem was on the activity gadget? That bug is for the activity gadget.

[Mykola Pronkin]

@Alex Koxaras -Relational- yes, I guess you may be right
But unfortunately it's doesn't solve the problem..