Jira Cloud - Setup won't allow me access.

Neal Sivley
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October 9, 2019

I decided to give Jira Cloud a try. I was able to enter my username / url information and click submit. The url created but I don't have access to it. I get a security message. 

{User} doesn't have access to Jira on {Url}

Since this was a trial thing that doesn't have support how am I suppose to gain access to it?

 

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Jack Brickey
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 9, 2019

It has been a long time since I setup my cloud instance but recall it was straightforward. How long has it been since you set it up? It may take a little while but not too long, have you received any email about the install? 

Neal Sivley October 10, 2019

Its been about 12 hours since I set it up. I have not received any emails from Atlassian. 

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 10, 2019

so when you go to the URL you setup to you get the login screen. Screenshot?

Neal Sivley October 10, 2019

Capture.PNG

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