Jira Cloud: Recommended label management apps

[Steve Rhodes]

Our labels are getting out of control and we would need to manage them, delete them, merge them and generally have provisions to stop them from getting out of control, so have some sort of auto correct for spelling mistakes and auto merge for upper case/lower case versions of a label and give us an easy overview of labels across all projects / single project and issue types. Some reporting or label management delegation would be handy.

I have found a handful of addons in the marketplace but i was hoping to get some first hand feedback on satisfaction levels (rather than vendors jumping in with suggestions about their app) with these before jumping in and trying them all out. The prices vary by as much as 5x-6x cost so there must be some compelling reason that they cost so much. We are on a 3750 Jira Premium subscription.

Label Organizer for Jira Cloud (Atly Apps $1950)
Colored Label Manager for Jira - Smart Labels and Reporting (Atlassway $2050)
Label Pro for Jira Cloud (WERARE $4100)
Project Labels – Label Automation & Label Manager for Jira (Polymetis Apps $4575)
Advanced Label Manager & Colorful Custom Labels for Jira (Narva Software $4575)
Label Manager for Jira (codecentric AG $5475)
Simple Label Management for Jira (Aldeva Digital $10675)

Is anyone here using a label manager, and if so which one, and why? Whats good/bad about it?

[Nar Kumar C_ - Narva Software]

Hi @Steve Rhodes

Thank you for this question. I am part of the team behind 

Advanced Label Manager & Colorful Custom Labels for Jira

Even though I might be a bit biased, I will try to answer as I have been working with this app for years and know the label management problem in Jira quite well.

It looks like you are using default Jira labels. For managing those labels, most of the mentioned apps work in a similar way. How do I know that? Our app, Advanced Label Manager was the first label management app released for Jira Cloud. We found a clever way to manage labels, and all other apps copied that method afterward.

Another way to control labels in Jira is by using custom fields. But keeping track of custom fields is a bit too much, in my opinion. Therefore, some of the apps actually make this easier, including our approach to this (with label color as a added bonus).

So you could use an app to manage current labels and ultimately introduce custom labels to make sure it does not get out of hand again.

Other important factor is security and reliability. Our app is Cloud Fortified and with the latest release, this app is 100% hosted within Atlassian Cloud. When it comes to reliability, being the first app, we have long-standing experience with customers who have large Jira instances like yours and have triaged tons of edge cases (labels can get quite tricky in Jira, even for apps).

Also, with the size of your instance, you will definitely need a good support. Therefore, I would narrow down the apps based on features you need, security/reliability signals and support. And finally, you could set up a Sandbox (if not existing), copy some data from production and try apps there.

Feel free to contact us if you need help. Or book a demo, we would be happy to guide you through it.

Regards,

Nar

[Marc - Devoteam]

Hi @Steve Rhodes 

Always difficult to say.

I haven't used one.

Best suggestion is off course to try them out on sandbox and see which fit and/or comes closed to your need.

I know this sounds crapy, but its what I do as well, as the documentation doesn't tell enough, until you use an app.

Other suggestions would be looking what they do with data based on security and privacy, are there apps that take data and what, those could already be dealbreakers