We want to move 3 projects from our OnPremise Jira server to Jira Cloud. In this process I am executing a trial migration on these projects using Jira Cloud Migration assistant tool. We are getting below errors when migration tool tries to import project data. It is migrating users successfully.
2021-04-27 15:13:34.991 ERROR ABC project-export We couldn't export Custom Field Config Scheme 'Global'. Reason: java.lang.NullPointerException.
2021-04-27 15:14:43.141 ERROR ABC project-export We couldn't export Custom Field Config Scheme 'Global'. Reason: java.lang.NullPointerException.
Note: I cant see any 'Global' field configuration schema in Jira application (in browser) i.e. my on-premise server acting as source. Any pointers around it on where to check further on this?
Environment in use:
OnPremise Jira server v8.2.0#802000
JIRA Cloud having trial plan
Apps in use: Tempo Timesheet, JSU Automation
I am wondering if it could help to copy the current Field Configuration Scheme to a similar named for a test, assign it correctly to the currently failing projects, then re-run the export.
This is just a guess, though - in case this will not fix the issue probably the best would be to raise a request with Atlassian's cloud migration support.
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