Jira Cloud - Export to Excel

Exporting to Excel used to be an option before the recent Jira Cloud update.  That feature is no longer available.  Can someone tell me how to export Jira Issues to Excel?

5 answers

Hi Duane Nettles,

You can use Xporter for JIRA to export issues data to Word, Excel, PDF, RTF and other. With this add-on you are able to define what you want to get printed and how data is printed.

Take a look.


Rui Rodrigues.

0 votes

You can't do it.  The feature was removed in favour of the CSV export.   Spreadsheets can all read CSV, so the idea is that if you needed Excel, you can just open the CSV.

I'm afraid, on Cloud, you are stuck with CSV, unless you can find an add-on in the marketplace that can replace the functions.

(Personally, I don't think the CSV export is functional enough to warrant turning off the Excel option yet)

I think there might be a misunderstanding here - there is no CSV nor Excel in the cloud JIRA export menu, see image:cant-export.PNG

I have the same issue starting today. I was fin yesterday, today no option to export to CSV, only HTML.

0 votes
Ann Worley Atlassian Team May 19, 2017

Please see JIRA Import Wizard / CSV Export Unavailable .

A comment yesterday by Service Enablement Engineer, Rob Saunders, at the bottom reads:

"...CSV export may still be unavailable for some users. This should be resolved in the next week or two. If this is an issue for you please contact our support at getsupport.atlassian.com and we will be able to enable this on your site."

I put a ticket in to Jira Support and they enabled the otion for us.  We're running in the Cloud and it was there when we first signed up.  It went away about a month ago when Jira was upgraded..  It was been enabled for our site and that's a good thing because my manager was ready to not use Jira anymore.

All in all, Jira Support took care of us and everyone is happy again.


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