Jira Cloud + Bitbucket Cloud connected but not synching

[bmarto]

Hello.

tl;dr

Even though I connected Jira to Bitbucket, when I create a Issue on Jira it doesn't synch with bitbucket issues (or vice-versa, when I create an issue on bitbucket, I can't see it on Jira)

I've successfully connected Jira to Bitbucket (I can see the Bitbucket repositories on Jira) but I keep getting this message on DVCS accounts:

Your GitHub.com integration using the DVCS Connector has been disabled.

I don't have GitHub account, so I don't understand this error.

This causes me to not being able to synch issues from Jira to Bitbucket or vice-versa.

Am I missing something? Does anyone else got this error?

Thank you!

Bruno

[Dario B]

Hello @bmarto ,

Two way issue synchronization between Jira and Bitbucket Cloud is not currently available. We do have a feature request open in our system for this but as you can see it didn't manage to get much traction in the past years:

• [JRACLOUD-62129] Integration of Bitbucket and JIRA does not copy Bitbucket issues over to JIRA, or vice versa 

You might still want to vote and watch it, so that you will get notified in case of any update See the Implementation of New Features Policy for details).

As a workaround, you may want to export the issues from BitBucket to JSON and then import from JSON into Jira as explained in below documentation pages:

• https://confluence.atlassian.com/bitbucket/export-or-import-issue-data-330797432.html
• https://confluence.atlassian.com/adminjiracloud/importing-data-from-json-776636779.html

Cheers,
Dario