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Jira Cloud Automation - rule: send e-mail IF sprint value equals one value

Hi Team

I am pretty new to Jira automation and need to create a new rule when to send an e-mail notification, However my rule seems to send an e-mail even if it should NOT. Can you please advise?


I want to do the following:


1) IF Sprint name consists of ''FF_Sprint'' value, THEN send e-mail notification.

2) ELSE - IF Sprint name consists of ''SystemsTeam'' value, THEN do nothing.


However below rule I've setup sends that e-mail in both above scenarios. How can I fix it please?


Thank you!!


1 answer

2 votes
Hana Kučerová Community Leader Apr 13, 2021

Hi ,

after the quick check - {{SystemsTeam}} and {{FF_Sprint}} seems suspicious.

Please try to add it without brackets - SystemsTeam and FF_Sprint

Brackets are used for smart values, but this is just simple string...

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