My colleague has the following popup every time he tries to close an issue on our servicedesk within Jira Cloud:
XSRF Security Token Missing
Jira could not complete this action due to a missing form token.
You may have cleared your browser cookies, which could have resulted in the expiry of your current form token. A new form token has been reissued.
Request URL: /secure/WorkflowUIDispatcher.jspa
The original input has been captured and you can retry the operation.
I have gone through many of the related topics on this helpdesk but not found any clear solution. Can anyone help me further on this please?
THank you very much.
Hello @ndeplus ,
Welcome to the Atlassian Community!
In order to help you with this issue, we need to know a bit more. Specifically:
Please let us know.
Our team is also experiencing this:
Hi @Jason Campbell ,
This issue usually happens when using a proxy or some browser extensions or some Internet security tools.
If you don't have any of those and still only you and another user are facing this issue then, since you are site-admin of a standard Cloud instance, I would advise to create a support request in order to have this issue further investigated.
Also, to speed-up the resolution of your support request, it can be a good idea to attach a HAR file taken while reproducing the issue.
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