Jira Bot Slack Integration - Personal Notifications are not working with Jira Bot DM's

Alex Kim
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May 15, 2024

I've been hoping to get messages from the Jira bot for all mentions of me in Jira and updates to jiras I watch or created.  I've actually opted into all 4 options:

  • You're watching the issue
  • You're the reporter
  • You're the assignee of the issue
  • Someone mentions you

None of these events sends any messages in the Jira Bot's DM's.  I tried using the /jira connect command to connect a project and all of those updates do appear in my Jira Bot DM.

Any suggestions on what I could look at to make those personal notifications to work?

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