Jira Automation - send an email when time spent is greater than 75% of time estimated

Damien RENAUD
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January 23, 2023

Hello, 

I would like setup an automatic rule which send an email when the time spent on a ticket is equal to XX% of time estimated.

I created a basic rule which compares time spent and time estimated, it's works, but when I want to adapt the rule for a certain amout (ie : 50%) it doesn't work.

Automation-Jira.png


What I can conclude when I test : 

{{issue.timetracking.TimeSpent}}
greater than
{{issue.timetracking.originalEstimate}}
--> OK

 

{{issue.timetracking.TimeSpent}}
greater than
({{issue.timetracking.originalEstimate}}*0.5)
--> NOK (it's triggered even if the time spent is not greater than 50% of time estimated)

I think that the ratio of 0.5 can't be used in this kind of field...

Do you have an other way to set a % of the original estimate ? 

 


Thank you 

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Damien RENAUD
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January 23, 2023

Actually I faced this issue by using workratio field to avoid time estimated calculation : 

Automation-Jira (1).png

vee
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November 16, 2023

Thank you so much for this!

Josh Pritt
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February 14, 2024

Do you get multiple emails as time is logged and the workratio is 60%, 75%, 80% etc.?
How could we avoid that and only get the email once?  Is there a flag we can set and have it only send the email the first time around?  I created my own variable but it looks like the scope only exists in that one run of the rule and doesn't persist to the next run of the rule.

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Gordon McDonald
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July 15, 2024

I have the same problem Josh, the email is sent each occasion someone records time spent to a ticket after 50%. Anyone found a solution so that the email is only sent once?

Edit: I added a new label "time-50%-done" to check each time as well, which also gets updated.

0 votes
Marco Rodrigues
Contributor
April 15, 2024

Question: what was the JQL you've added in the Scheduled trigger?

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