Jira Automation Web Request with StatusPage - Internal Server Error 500

James Twidale June 23, 2022

Hi, we've been trying to setup automation from Jira to StatusPage to autmatically update the compnent and post a message. We have got the component to update with no issues, however the web request to StatusPage keeps failing with the JSON we're using. We took an example from the StatusPage API Documentation (https://developer.statuspage.io/#section/Basics/URL-Prefix) and this is our JSON:

 

{
"incident": {
"name": "test incident",
"component": ["<Component-ID>"]
}
}

Component-ID is our API ID from the component in StatusPage.

 

When using the validation tool, the response back is:

{
  "error": "An internal API error occurred."
}

When checking the JSON in CodeBeautify, it returns a result.

 

Is anyone else having this issue and can help with a resolution?

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