Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Jira Automation Web Request with StatusPage - Internal Server Error 500

Hi, we've been trying to setup automation from Jira to StatusPage to autmatically update the compnent and post a message. We have got the component to update with no issues, however the web request to StatusPage keeps failing with the JSON we're using. We took an example from the StatusPage API Documentation ( and this is our JSON:


"incident": {
"name": "test incident",
"component": ["<Component-ID>"]

Component-ID is our API ID from the component in StatusPage.


When using the validation tool, the response back is:

  "error": "An internal API error occurred."

When checking the JSON in CodeBeautify, it returns a result.


Is anyone else having this issue and can help with a resolution?

0 answers

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you