nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Jira Automation - Update custom field on issue transition

Sergei Darienko

Bonjour

I have two testers on the project and would like a custom field "Tester" (not Assignee, which stays reserved for the Developer) updated whenever one of them transitions issues from Ready for testing to Testing status. I could simply be setting the field to a fixed value, but I'd like it to be updated by whoever initiated the transition.

So ATM my rule looks like that

I've tried using smart values but to no avail. Audit log says:

Any ideas what could've gone wrong?

Accepted answers

All comments

Gosia Adamska

Hi. First check the JSON in any online JSON validator. There is one spare }.
Then check if the rule shows any other errors.

Sergei Darienko

Doing now

Sergei Darienko

@Gosia Adamska removed the bracket, yet the log return the same error

Gosia Adamska

OK. Another error might be connected to the customfield.
Instead of the customfield name, please put "customfield_id".

Marc -Devoteam-

Hi @Sergei Darienko

@Gosia Adamska is right, but is the Custom Field you are using a "User Picker" field?

If not, please make sure to use a user picker field as the custom field type.

Sergei Darienko

yup, it does, doublechecked it before trying any suggestions mentioned here

Bill Sheboy

Hi @Sergei Darienko

When an automation rule edits a field, that usually may be done by selecting the field from the dropdown list or using JSON. But both cannot be selected for the same field in the same edit action, as you have done. Try removing the JSON and just using the smart value directly to set the field:

Kind regards,
Bill

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