Jira Automation - Sending only one email and not per issue

[Dayana Petrova]

Hi everyone,

For the below conditions and actions I am receiving an email per issue and I want to receive only one to alert me that more than 5 issues were created in the last 1 hour as per the JQL search. Also if there are 7 issues detected, for example, I receive 7 identical emails. I am not able to run the scheduled start without selecting: "run a JQL search and execute actions for each issue in the query".

Do you have any suggestions? Thank you! 

[John Funk]

Hi Dayana,

Here is one I use and it works great.

[Dayana Petrova]

@John Funk Thank you for the suggestion. I am still receiving an email per each issue. 

[John Funk]

Can you share your rule? 

[Clint Collins]

This took me way too long to work out, however the answer is to use the 'distinct' limiter.  Paste this in the To (or cc or Bcc) field and it will send the email to an assignee only once, regardless of the number of issues they have in the list: {{lookupIssues.assignee.emailAddress.distinct}}

[Zack Ahmed]

@Clint Collins thanks, that worked great!

I have multiple assignees, how do I send each their issues only?

[Alistair Attrill]

@Zack Ahmed Did you work this out, i am trying the same.

Getting stuck on the branch...

[Zack Ahmed]

I used this article to make it work: Automation to send email only once per assignee | Jira | Atlassian Documentation

But, I stopped using it because LookupIssues is limited to 100 issues and my filter had more.

I just opted to send the assignee an email per issue.  Maybe that'll get them to work on it.