For some reason I cannot figure out how to get this automation to work.
I'm looking to send a notification when any issue is linked to a specific list of Epics. I got as far as the trigger and sending but I cannot figure out how to setup the IF statement to match the list of Epics if the parent is added.
I thought about using a JQL statement but I'm thinking there has to be another rule after?
Maybe I need to consider sending a notification if anything is linked to an Epic instead (opposite logic)?
Hi Andy, it looks like the structure you have above is running the JQL condition on the trigger issue and not the Epic/Parent, so you could try adding a Branch Rule before the condition to ensure that the JQL is being run against the Parent of the trigger issue:
Thomas,
ServiceRocket
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