You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
we're using Jira Assistant as a reporting and controlling tool almost 6 years.
On friday 22 we migrated our Jira to Cloud, I set a new URL in Jira Assistant so I´m connected, but If I log work on any issue in Jira it does not appear in Jira Assistant. It show in Tempo we have as a plugin.
I'm desperate cos I don't know what and where to set correctly.
1) I log work on Jira Cloud issue - it appears on issue, in Tempo but does´n t appear in JA.
2) I log work in Tempo - it appears on issue, in Tempo, but it doesn´t appear in JA
3) I log work in JA - it appears on issue and even in Tempo
We also have and old Jira URL conected with JA and in this case everything works fine.
Does anyone have the same problem?
We recommend opening a ticket with Tempo Support at https://tempo-io.atlassian.net/servicedesk/customer/portal/6 with detailed information of the issue so we can assist you.
Chih from Tempo Support