Jira Agile menu is not active?

Hi,

I'm running Jira v.6.3.10 plus the Agile plugin, but my "Starter License" has expired some time ago and the Agile menu is no longer active. I thought the Starter License is perpetual?!

  1. Can I use the Agile plugin with an expired support?
  2. If "Yes", how to activate it?

Thanks in advance!

1 answer

1 accepted

I've resolved the issue by myself. The problem was that UPM has offered me an update of the Agile plugin, so I've installed it: "v6.7.16 (2016-09-13)", but my support expired in 2015, so I've unistalled "v6.7.16" and installed the latest version released before the support expiration date and my Agile plugin is working again.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,965 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot