Before, we were using internal directory. All of the our groups and permissions at internal.
After creating microsoft active directory our user come from active directory (first one) and internal.
And most of the users are in both directory. Active directory users(who is also in internal directory) can not login now. How we can take groups information from at internal directory,not in active directory?
Any suggestions for this migration? (Users from AD and groups at intenal)
You have to use "Internal with LDAP Authentication". This uses active directory only for authentication, but the groups are from JIRA.
Documentation is available here
Since you already have these users in an internal directory, it is important that you order the directories correctly.
I select "Delegated LDAP Authentication" as first. And without "Copy User on Login" and our users can not login who is defined before on internal and also in active directory.
However, i check "Copy User on Login" users can login but they lost their internal group informations at user list group information.
I had the same issue as you do. I had 1500 users with 96 groups.
Before you start, you need to make sure that you internal JIRA users and AD users have same usernames.
What I have done is I connected JIRA to "Internal Directory with LDAP authentication" but as you already mentioned, when the users login with their AD credentials they will not be in their old JIRA groups.
Then I have removed it. Now I have retrieved all groups from the database and then I used this query to retrieve a list of users for each group: "select child_name from jiraschema.cwd_membership where parent_name ='group name'". Then for each result, I have created a comma seperated list of the users using Excel and copied this list to the bulk group edit tool in JIRA.
For 96 groups, this operation took me around 5 hours. But it is done once for all.
Are you wanting you use JIRA with Active Directory as the user source? Have some users already been using JIRA and are stored locally?
A username can only exist once, either locally or delegated (externally), so this will be why your users can't login as they did before.
In order to fix this you will need to define a Delegated Authentication source and migrate your local users to the Delegated Authentication source - don't migrate your local sysadmin user though! At present this can only be done via database commands, so if you wish to go down this route then please backup your JIRA instance and database first. Once you have done that then these instructions may help. (They worked fine for us.)
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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