Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira API - Error 429: Unable to connect to JIRA. What's the threshold number of requests?

I am using the Jira API (using NodeJS to run the script) in order to access some jira items like tasks, bugs and so on. We access these in order to count some metrics under certain conditions. Sometimes in the middle of it the script terminates and gives an Error code 429. As far as I am aware this happens when the amount of requests exceeds a certain threshold (this is likely a defense mechanism against DDOS)

1.png

This error happens with the jira commands like (assuming "jira" is the JiraApi) "jira.findIssue" and "jira.getCommentForIssue".

What is the magical threshold number (or the rate of "requests per second" if you will), that triggers this error code?

Or if you can propose a better alternative way of making my script go without that error, here's what I have:

We are using a for-each-cycle to go through the list of jira items found (they can range from 50 to 500 or so). What we could do is implement a regular for-cycle to go through X amount of items at a time and wait a specific amount of time before continuing to the next X amount of found items. But for that I would like to know the magical threshold number first in order to not trigger the Error code 429.

1 answer

Hi @Thomas Solowjow 

It's said that the value you're looking for might be 500 API requests per 5 minutes.

You may want to slow your cycle down accordingly

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you