I am having the following issue when accessing any board in Jira:
Exception: Uncaught SyntaxError: Unexpected token )
I've tried to restart Jira and that didn't solve the problem. I've also tried to use it in safe mode and to disable all the add-ons that could be causing this issue, but the problem persists.
Build Number 71013
Build Date Mon Jun 27 00:00:00 EDT 2016
Build Revision 1aa0586d78efb7ed8b3de5c648d4b24912070b66
Installation Type Standalone
Java Version 1.8.0_74
Java Vendor Oracle Corporation
JVM Version 1.8
JVM Vendor Oracle Corporation
JVM Implementation Version 25.74-b02
Java Runtime Java(TM) SE Runtime Environment
Java VM Java HotSpot(TM) 64-Bit Server VM
User Name jira
User Timezone America/New_York
User Locale English (United States)
System Encoding UTF-8
Operating System Linux 3.16.0-4-amd64
OS Architecture amd64
Application Server Container Apache Tomcat/8.0.33
Database type mysql
Any help is appreciated.
PS: No budget to upgrade Jira at this moment, so that isn't an option.
There is an article titled Exception: Uncaught SyntaxError: Unexpected token ILLEGAL while using Agile board that may help with this. This can be caused by:
To resolve the issue please try the following:
JIRA Administration > Add-ons > Manage Add-ons > Turn on Safe Modeto check if any add-ons that is causing this. Retest.
g+g > search for announcement banner)
Run the following sql in your database to find which fields holds the JS
Hopefully this helps! If it does not and you still run into this issue after trying the resolution let me know and we'll go from there.
I have contacted Grammarly, but they didn't provide any ETA to fix the problem.
Thanks for circling back and letting us know I have seen a number of issues with the Grammerly browser extension and there is now a knowledge base that addresses this with the recommendation to disable the add-on.
Please keep up to date with Grammerlys support site for any news on a fix.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs