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JQL not working in automation (but work in normal search)



I use the JIRA automation and I use a JQL that works fine in the normal search console, here it is:

category = "All Initiative Projects" and issuetype = Epic

But, when I use the automation and create a "Scheduled" + JQL it returns 0 results.

Do you have any idea of the problem and how to solve it?


2 answers

2 accepted

3 votes
Answer accepted
Callum Carlile _Automation Consultants_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 26, 2023

Hi @christophe demez 

Is your automation rule scoped to a single project which falls outside of the JQL? In order to action all issues in all projects within that project category, you will need your rule to be scoped to those projects

1 vote
Answer accepted

You're right @Callum Carlile _Automation Consultants_ , if I create a "global" rule it works. Well see ;-)


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