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JQL for Inactive Reporters with Unresolved Tickets

Does anyone know of this query? All tickets resolution = unresolved in a project and the reporter is an Inactive User.



2 answers

1 accepted

Hi @Peter Rufo

If I get it right you are on the server version, in that case, I think Atlassian decided not to implement that functionality, I found this request related to it:

You should use an addon like Scriptrunner to add additional JQL functions, you can find the documentation here.

In case you are on the Cloud you should be able to directly use the following JQL:

reporter in inactiveUsers()

I just tested it and it works 

I hope this helps 

Thank you for the response.

0 votes
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 02, 2023

In order to search on reporters that are inactive you have to know their Atlassian Id in order to do it. If you go to and search for the user and go into their profile you can see the Id as part of the URL.

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