2 answers
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Hello @Daniel Ronnstam
What have you got so far for your automation for this?
Here is the start of a rule for one way you could accomplish this. I'm sure there are other ways, and I may think of a more elegant one later.
The inelegant part of this is that you have to set of multiple IF/Conditions within the branch based on the available statuses, because you can't embed an IF/ELSE structure under a branch.. The first one checks if there are any sub-tasks in the left-most status of your workflow. If so, then set the parent status accordingly.
For the next set of conditions you have to check if there are any sub-tasks in the next status in the workflow AND confirm there are no sub-task in earlier statuses. You have to do this because without the ELSE structure the second set of conditions will be check even if the first set of conditions was matched.
Say you have a parent issue that has Sub-tasks that are in To Do and some Sub-tasks that are in In Progress. The first IF would find there are Sub-tasks in To Do and set the parent to To Do. The second set of conditions would initially find Sub-tasks in In Progress. If you didn't also check that there were no Sub-tasks in To Do, then the parent would be transitioned again to In Progress because some Sub-tasks are In Progress.
Brainstorming...
Another way to do this that would allow you to have an If/Else block would be to have one rule that is triggered by the Sub-task transitioning. In that rule only set a flag on the parent to note that a sub-task was transitioned.
Then have a second rule that looks for a change in that Flag for the parent issue. Remove the flag, then use If/Else blocks to check for the statuses of Sub-tasks and set the parent issue status accordingly.
You would have to make sure that this rule had in the Details the box checked to "allow other rule actions to trigger this rule"
I tried the first solution, and "almost" got it to work. The first rule works but not the second. I'm only trying with 3 statuses for now although I would need about 6 in the finished version. Is there something wrong with the "OR" logic? Will that not work?
What is the order of your statuses?
This step
should include only the statuses that are earlier in the workflow than this step
When saying a rule doesn't work, it is helpful if you provide the Audit Log details for the rule.
I went ahead and constructed the rule in my own environment to see how it would work. And I found it did not work. When there were no subtasks in the To Do status, the rule stopped executing at that first IF block.
I found that I had to separate the IF blocks into their own Branches, thus.
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