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JQL filter with sender e-mail domain name

I need to take out from a project by description and by sender e-mail domain name. As there is different persons who are sent the mail to us.

have tried : project = project1 AND description ~ "word 1" AND "Sender E-mail" ~ 

this get's only empty results.

2 answers

0 votes
Bharathi Rising Star Aug 09, 2022

Hi @Kristina Kivisild

Can you confirm if the "Sender E-mail" is a custom field(probably a text field) with values including the name and domain name of users?

If yes, you can try querying it the same way. If no, I'm scared that you'll not be able to query it this way directly in the UI. 



Yes, this is custom field as text field.

But it gives in query empty answer.

Bharathi Rising Star Aug 11, 2022

Can you help me with a sample value of that field? Based on it, we can determine if it can be searched that way or not.

0 votes
Jack Brickey Community Leader Aug 09, 2022

Hi @Kristina Kivisild , I am not aware of "Sender E-mail" field. Maybe that is some custom field or maybe something available in Server? 

Yes, this is custom field. Guess it's not possible to get the results this way.

Jack Brickey Community Leader Aug 11, 2022

Can you try searching solely on the custom field where you know it would return an issue, e.g.

"Sender E-mail" ~ domain1

If it is a text field you should be able to search the contents using ~

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