This is an odd one and really I'm guessing I'm asking where to strat on investigating rather than an answer (although it would be great if someone had one!)
The workflow step "passed" has a JQL condition, using groovy runner, to display only if this filter is matched:
"issuetype = "Test case" AND "Test Failed against browsers" is EMPTY"
However I have one user who cannot see "passed" unless I disable the condition. All other users can see "passed" when the condition is matched. Nothing in the "atlassian-jira.log" I can see. I've double-checked that it is this condition causing the issue.
Hi Jamie. Yes they are logged in if you run the query in the search it returns the correct issue. As mentioned I've checked atlassian-jira.log while logged in as the user and refreshing the issue. Nothing is being logged. IS there anywhere else I can look?
If the original user does not have too much history or issues etc connected, I would delete that user and create a new one in its stead. That's the fast solution. Are you sure you not only checked that they have the same permissions, but also same roles, groups everything etc? I can't think of why it would be different in that case.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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