Degraded performance Customers may experience intermittent errors using Community search. Our platform vendor is investigating.
I'd like to run a query that lists the tickets that were created by reporters that belong to Support-US group.
that group, Support-US includes support-customer1 and support-customer2 (nested-groups is activated)
But when I do this query:
reporter in membersOf(support-US)
It returns nothing ("No issues were found to match your search")
whereas when I do :
reporter in (membersOf(support-customer1), membersOf(support-customer2))
=>I get the corresponding tickets.
Can you help me please?
looks like you found your answer already. When you use reporter in (values) JQL wants values that represents a list of users. Since your group support-US does not contain users but groups there is no result:
reporter in membersOf(support-US) is basically the same as reporter in (support-customer1, support-customer2)
When you use reporter in (membersOf(support-customer1), membersOf(support-customer2)) the values inside the brackets (of in) are users and you find the corresponding tickets.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs