JQL Query with Nested groups

Question

Hi,

I'd like to run a query that lists the tickets that were created by reporters that belong to Support-US group.

that group, Support-US includes support-customer1 and support-customer2 (nested-groups is activated)

But when I do this query:

reporter in membersOf(support-US)

It returns nothing ("No issues were found to match your search")

whereas when I do :

reporter in (membersOf(support-customer1), membersOf(support-customer2))

=>I get the corresponding tickets.

Can you help me please?

Thanks

Delphine

Udo Brand · Accepted Answer

Hi Delphine,

looks like you found your answer already. When you use reporter in (values) JQL wants values that represents a list of users. Since your group support-US does not contain users but groups there is no result:

reporter in membersOf(support-US) is basically the same as reporter in (support-customer1, support-customer2)

When you use reporter in (membersOf(support-customer1), membersOf(support-customer2)) the values inside the brackets (of in) are users and you find the corresponding tickets.

Regards,

Udo