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JQL - Problems getting issues assigned to user ever

I have looked and found examples, but it does not seem to be working

With JQL, I can use 

     assignee = 'xxx'

and this returns issues currently assigned.

When I try:

     assignee was 'xxx'

I get

Operator 'was' does not support the list value '("xxx")' for field 'assignee'

When I try:

     assignee was in ('xxx')

I get

The value 'xxx' does not exist for the field 'assignee'.


1 answer

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 11, 2023

Hello @Andy Macourek 

Are you actually putting the quote marks around the user value?

You should be able to start typing in the user name and get a list of potential matches.

Screen Shot 2023-05-11 at 12.05.57 PM.png


When you select the user it will automatically change to the user's unique ID rather than their display name.

Screen Shot 2023-05-11 at 12.06.32 PM.png

That might work fine when editing the JQL in the UI, but it does not work when sending data using a link.  I have an external dashboard that links to Jira passing query parameters to open a JQL search.  All has worked up to now except for this.  I do have the user's account id, so I guess I need to try that.

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