JQL Exclude Text Search

I am attempting to perform the following JQL search in JIRA:

project = PROJECTNAME AND status = Open AND assignee in (username) AND comment !~ "generic"

My understanding of what this should return is: All open issues in project PROJECTNAME that are assigned to username that do NOT contain "generic" in the comments.

What I end up getting in the results are issues that both do and do not contain the text "generic". The results do correctly match the other criteria in the JQL statement.

I found another Answers post regarding similar behavior. However the result there was to save two separate filters and then join them together in third filter. While this is indeed a workaround, is this the expected functionality?

Based on the JQL documentation, my understanding of the !~ operator in text searches is it performs a DOES NOT CONTAIN fuzzy search.

Is my logic incorrect here? I am missing something else?

Appreciate any help you can provide.

3 answers

Hey Stephen, 

I tend to use NOT instead of the symbolic operator for negation, however I don't know if that would work in your case. 

Maybe you could try AND NOT comment ~ "generic". 


I hope it helps. 



Hi Philipp, I did try this method as well, but unfortunately got the same results as using the !~​ operator. Thank you for the suggestion though. -- Stephen

Actually that should work:

project = PROJECTNAME AND status = Open AND assignee in (username) AND comment ~-"generic" (please pay attention to 'minus' sign befor 'generic' copy).

For details please check out https://confluence.atlassian.com/jirasoftwarecloud/search-syntax-for-text-fields-764478343.html ("Excluded term: -" section).

For me that gives an error "Expecting either 'OR' or 'AND' but got 'generic'" (in JIRA 7.2)

Yeah I'm having the same issues - not a single effort to reveal a result excluding a word has worked for me.

Examples that all fail:

project = HLP AND text ~ "create" -build

project = HLP AND text ~ -build

project = HLP AND text ~ "create" NOT "build"

project = HLP AND NOT text ~ "build"

and several others that should seem to work but don't according to the instructions here


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Jira

Make your Atlassian Cloud products more secure: our NEW admin security guide

Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...

153 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you