Jira 7.4.2, Crowd 2.12.0
I have set up JIRA to be managed by a crowd delegated directory, authenticating against an AD LDAP server, synchronizing users on initial login.
I have had one user try to log in and she is met by a captcha, even though the JIRA mode is set to "private", and "CAPTCHA on signup" is "OFF".
How can I switch the CAPTCHA off?
The CAPTCHA setting in JIRA 7.4.2, is a radio button, so the old tip google found me about setting it to empty doesn't work.
I figured it out/got it working.
I had one user that could log in (mine, manually created with a username matching my AD user).
One user that got the following messages in /var/atlassian/application-data/jira/log/atlassian-jira-security.log
2017-08-14 12:36:55,968 http-nio-8080-exec-3 anonymous 756x613x1 3xscyp 172.17.6.8 /rest/gadget/1.0/login login : 'kristinahe' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
2017-08-14 12:36:55,973 http-nio-8080-exec-3 anonymous 756x613x1 3xscyp 172.17.6.8 /rest/gadget/1.0/login The user 'kristinahe' has FAILED authentication. Failure count equals 1
This user was originally created with the group jira-users, but I switched the user to jira-software-users
Then I had one user that failed completely, with the following messages in var/atlassian/application-data/jira/log/atlassian-jira-security.log
2017-08-14 14:26:37,680 http-nio-8080-exec-6 anonymous 866x71x1 2g3zsd 172.17.6.12 /rest/gadget/1.0/login login : 'cuonght' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
What I did to fix things were:
Now JIRA reports "Sorry, your username and password are incorrect - please try again." when the user tries to log in.
I can't find the log file atlassian-jira-security.log, mentioned in JIRA + Crowd + Active Directory - No AD Users can log in anywhere.
In fact I can't find any trace of the login attempts in any of the files in neither /opt/atlassian/jira/logs nor /opt/atlassian/crowd/atlassian-crowd-2.12.0/apache-tomcat/logs
Where are the logs of the login attempts? And if they are switched off: how do I switch them on?
Found the logs (this is a CentOS 7.5.1511 system): visited /opt/atlassian/jira/atlassian-jira/WEB-INF/classes/jira-application.properties which contained the setting:
jira.home = /var/atlassian/application-data/jira
Then visited /var/atlassian/application-data/jira/log/ which contained atlassian-jira-security.log
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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