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JIRA sub tasks nt appearing on Kanban Board

I have two small problems that i am needing some help with.

  • When a sub task is created it goes to the backlog of the Kanban board, as apposed to directly appearing under the parent task.
  • The Sub tasks that are created do not appear on another board even thought the board has the relative statuses in its columns.

These two issues are on separate projects and boards, but I am hoping you could help me to sort these issues out.

2 answers

2 accepted

3 votes
Answer accepted

Hello,

The first board is a Kanban board. You should go to board settings -> swimlanes and choose Stories. In this case subtasks will be under the parent.

I guess, the second board is a Scrum board. Subtasks are not visible in the Scrum boards in the Backlog view. But subtasks are visible in the Active Sprint view.

Sorry I was swamped with a new sprint... The one issue has been resolved but i am stilll having problems having my subtasks appearing on the Kanban board, the next issue after solving this was to get them to appear under their parent task, I can only test this once they appear.

The status of the subtask workflow are all in the columns on the board so i cant see why they are not appearing at all.

Thanks for the help

I'm having the same issue. I have a parent task and created 4 subtasks, however, when I go to Kanban Board it is saying 0 sub-tasks to parent. I think this is a jira bug.

Like kpiedra likes this

I eventually figured it out, the filter i was using was set for tasks so you should use

issuetype in (Task, "Sub-Task")

This shold display the tasks and their sub tasks.

Like jane.vinogradova likes this

How can we configure a next-gen project Board to display subtasks?

Like # people like this

@Liam Maeder I linked my account for the sole purpose to like your response.

Adding sub-tasks in the filter of the board enabled the sub-task view we needed on our scrum active sprint board. Thank you!

Like Liam Maeder likes this

@jane.vinogradova  I have realised another method if you have multiple standard issue types and multiple sub-task types:

try issuetype in (standardIssueTypes(), subTaskIssueTypes()), this will return all tasks with any issue type.

@Elynaida Carreon 

Have you checked that your filter is not restricting them?

Also, take a look at the workflow that the sub-tasks use and make sure they use the same statuses that are assigned to the columns of your Kanban board.

The 0 sub-tasks to parent is only for the subtasks currently on the board.

I am having this problem too and figured out it is because my filter was picking certain epics for the Kanban. Since sub-tasks do not technically have an epic link, they were not showing on the board. Now I have to figure out a way to filter by stories and their sub-tasks that are in certain epics.

I had this problem, and was hoping to use the JQL function parentEpic(), which is shown in the Atlassian support doc: https://support.atlassian.com/jira-core-cloud/docs/advanced-search-reference-jql-fields/

But parentEpic() is not a recognized function in JIRA at my company. Why is it in the Atlassian doc, but I can't use it?

I want to migrate from Next Gen to Classic kanban project and when I move story or task which has subtask in classic board it appears separately, can you please advice how should I configure classic project that all sub task appear in its parent ticket like in Next Gen.  

That's the doc for Jira Cloud; the reason why parentEpic() is not available is because in your company you are using Jira Server or Data Center instead, and these have some minor difference with regards to the cloud one.

0 votes
Answer accepted

This question was for sub-tasks showing on a Kanban board, but instead, it's all over the place with replies. So there has yet to be a legitimate answer.

Hi Dave

The first part of my question was where we wanted the parent task to be a swimlane and the subtasks to show under them, which we configured under the board settings:

  • Set swimlanes to stories, not queries.

The second part was that the sub-tasks were being filtered out of the board, which we fixed using a better filtering technic:

  • Filter tasks using issuetype in (Task, Sub-Task) OR issuetype in (standardIssueTypes(), subTaskIssueTypes()).

Thanks for pointing that out, it is rather all over the place.

Thanks and Warmest Regards

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