I have two small problems that i am needing some help with.
These two issues are on separate projects and boards, but I am hoping you could help me to sort these issues out.
The first board is a Kanban board. You should go to board settings -> swimlanes and choose Stories. In this case subtasks will be under the parent.
I guess, the second board is a Scrum board. Subtasks are not visible in the Scrum boards in the Backlog view. But subtasks are visible in the Active Sprint view.
Sorry I was swamped with a new sprint... The one issue has been resolved but i am stilll having problems having my subtasks appearing on the Kanban board, the next issue after solving this was to get them to appear under their parent task, I can only test this once they appear.
The status of the subtask workflow are all in the columns on the board so i cant see why they are not appearing at all.
Thanks for the help
Have you checked that your filter is not restricting them?
Also, take a look at the workflow that the sub-tasks use and make sure they use the same statuses that are assigned to the columns of your Kanban board.
The 0 sub-tasks to parent is only for the subtasks currently on the board.
I am having this problem too and figured out it is because my filter was picking certain epics for the Kanban. Since sub-tasks do not technically have an epic link, they were not showing on the board. Now I have to figure out a way to filter by stories and their sub-tasks that are in certain epics.
I had this problem, and was hoping to use the JQL function parentEpic(), which is shown in the Atlassian support doc: https://support.atlassian.com/jira-core-cloud/docs/advanced-search-reference-jql-fields/
But parentEpic() is not a recognized function in JIRA at my company. Why is it in the Atlassian doc, but I can't use it?
The first part of my question was where we wanted the parent task to be a swimlane and the subtasks to show under them, which we configured under the board settings:
The second part was that the sub-tasks were being filtered out of the board, which we fixed using a better filtering technic:
Thanks for pointing that out, it is rather all over the place.
Thanks and Warmest Regards
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