JIRA status field mismatch

Today my saved filters stoped working with error "The value 'Opened' does not exist for the field 'status'" (see attached "open_todo_issue_02.JPG") When I try to find out what is wrong I discovered that on the "Basic" search status "Opened" exists (see attached "open_todo_issue_03.JPG") but when I change the view to "Advanced" the status is renamed to "To Do" (see atached "open_todo_issue_04.JPG") When I go to "Administration -> Issues -> Statuses" there is no such status like "To Do" but "Opened" exists. Moreover - the workflow in the Project doesn't even have a step called "To Do" (see attached "open_todo_issue_01.JPG") I've tried to make reindexing - still the same issue. Integrity Checks says that all tests PASSED. The fact is that I've created custom workflow from scratch yesterday with first step called "To Do" which is linked to status "Opened" but this worklow is in different scheme and the scheme is assigned to different project. Can You please tell me where should I look further? I didn't attach log files because our corporate network have restrictions and JIRA don't have direct access to Internet.

- open_todo_issue_01.JPG:

- open_todo_issue_02.JPG

- open_todo_issue_03.JPG

- open_todo_issue_04.JPG

4 answers

I moved this question from "Support request" but it didn't move the screenshots :(

Hello @Aleksander Boroń,


Please let me know if you found a solution for this issue. It 'hit' us a few days ago and ever since we are not able to find what is causing this.


Thank you!

Hi @Cristina Abunei

It was a long time ago but if I remember correctly the statuses translations caused this issue. Go to Administration -> Issues -> Statuses and in the upper right corner you should see "Translate statuses" button. Check what you have there.

Good luck smile

Hello Aleksander,


Thank you very much for your reply. We don't have any values there, and never had any.

We still have the problem, if you remember anything else, please let us know.

Thanks again!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,121 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you