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JIRA shows the green tick next to sub-task when its state is IN-PROGRESS

Prasad Andrews
Prasad Andrews
Contributor
July 3, 2019

JIRA shows the green tick next to subtask when its state is IN-PROGRESS

 

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Alexey Matveev
Alexey Matveev
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July 3, 2019

Hello,

Check, if this sub-task has the Resolution field set.

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Andrew Wilkinson
Andrew Wilkinson
Contributor
September 2, 2020

I have this issue as well. I cancelled a subtask and then reopened it. But that leaves the Resolution set to Cancelled. That doesn't make sense to me. If it's reopened then it isn't resolved. I don't have permission to edit the Resolution so I am stuck with a misleading green checkmark. This wouldn't be as bad if the Status were right next to it but I can't change that so it is very misleading.

I created this issue: 

https://jira.atlassian.com/browse/JRACLOUD-75068

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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September 2, 2020

It's not a bug or something Atlassian are going to fix.  Your workflow is not setting and/or clearing the resolution as it should.

You'll need to talk to your admins to get this fixed.

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Andrew Wilkinson
Andrew Wilkinson
Contributor
September 2, 2020

Thanks, Nic. I'll ask the admins.

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