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JIRA open source license renewal

fabriziogiudici
fabriziogiudici September 20, 2011

Gents,

I have a JIRA open source license that expired in 2009. At the end of July I requested the renewal... actually it was granted, as per email, but in my panel at my.atlassian.com I see that I've been granted for (almost?) all JIRA products (thanks!), but the one for JIRA hasn't been renewed. :-) Can you please fix that? Thanks.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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September 20, 2011

You probably want to email sales@atlassian.com, this is more of a forum for questions...

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fabriziogiudici
fabriziogiudici September 20, 2011

Well, we can assume there was an implicit question "Who should I talk to" in case the thing couldn't be fixed there, and you gave me the answer. Thanks.

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fabriziogiudici
fabriziogiudici September 28, 2011

Ok, what about you send an email there and you don't get an answer after one week?

Thanks.

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Jo-Anne MacLeod
Jo-Anne MacLeod
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September 28, 2011

I would try again. Sales is very good about getting back to you very quickly. Perhaps your message got lost somewhere in cyberspace.

You can also visit their contact page for a phone number. http://www.atlassian.com/about/contact/default.jsp

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