From my experience with JIRA, only the assigned person and listeners are notified when a ticket is posted.
Is it possible to create some groups of users and assign a ticket per group so all users from that group get notified by email?
We would need this to avoid wasting time to add many listeners per ticket
thank you for your aswers
some more details that i have received to clarify this issue:
- Use the free JIRA Component Watcher Add-on
- Another way to do this is to use a group custom field and add the custom field to the Notification Scheme. For more information please see: http://www.atlassian.com/software/jira/docs/latest/notification_schemes.html This will allow you to specify a group per issue.
I'd define your groups in the user management as you'd expect and then do two things:
1. Add a group-picker field for "copy to group"
2. Use that field in the notification scheme
That way, each issue can have a watcher group, and you can choose which group it is.
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