JIRA not logging time from Smart Commit

I've made sure my user has the correct permissions (all the Time Tracking permissions are ok) and I've made sure the email address is the same for the user in Bitbucket as my user in Jira. 

When I push a commit with the following message: 

*Issue key*

#time 1h

The commit is hooked to my JIRA issue but no time is logged. Any ideas?

2 answers

This widget could not be displayed.

Any chance you're on JIRA Server and can pull the log files?

This widget could not be displayed.

We're using JIRA Cloud unfortunately.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

40 views 2 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you