JIRA not displaying any graphics over SSL using Apache

Alison Bachman July 22, 2020

I had a test installation of JIRA running using SSL with Tomcat on a Windows server, but had a need to change to an Apache front end.

I have been trying to get the configuration correct and now have the site loading and correctly requesting/validating certificates, but it is not displaying ANY graphics (I've attached a photo).  (It was loading correctly prior to changing to Apache)

 

This is my connector from the server.xml:


<Connector port="8400" protocol="org.apache.coyote.http11.Http11NioProtocol" proxyName="localhost" proxyport="443"
maxHttpHeaderSize="8192"
maxThreads="150" minSpareThreads="25" maxSpareTGhreads="75"
enableLookups="false" disableUploadTimeout="true"
acceptCount="100" connectionTimeout="20000"
useBodyEncodingForURI="true"
scheme="https" secure="true"
relaxedPathChars="[]|" relaxedQueryChars="[]|{}^\`&quot;&lt;&gt;" />

 

and this is the current configuration for the virtualhost

<VirtualHost *:443>
ServerName localhost
SSLEngine On
SSLCertificateFile "c:\progra~1\atlassian\jira\certificate.pem"
SSLCertificateKeyFile "c:\progra~1\atlassian\jira\key.pem"
SSLCACertificateFile "C:\progra~1\atlassian\jira\ca.pem"
SSLVerifyClient require
SSLVerifyDepth 10
ProxyRequests Off
ProxyPreserveHost On
Timeout 3600
ProxyTimeout 3600

ProxyPass /jira http://localhost:8400/jira/
ProxyPassReverse /jira http://localhost:8400/jira/
</VirtualHost>

<VirtualHost *:80>
ServerName localhost

Redirect / https://localhost:443
</VirtualHost>

 

I have also played with adjusting the memory allocation and timeouts and am not having any luck.  This is a test installation that currently contains no data.  Any recommendationsjira.png

1 answer

0 votes
Gonchik Tsymzhitov
Community Leader
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January 10, 2021

Hi @Alison Bachman , 

Please, double check path in server.xml /jira. 

Then double check the base url.

Because other configs are good. 

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