Oddly, the documentation covers this:
You'll need to decide what to do with incoming mail as well - start at https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email
I'd really like to get this to work with Exchange using MAPI. We can't enable POP or IMAP on our exchange server, because we don't administer it and are legally bound to our email provider by state law. We do exchange integration quite regularly and polling exchange for emails is straight-forward (even if it is proprietary). Do you know if it would it be possible for us to build a plugin to enable Exchange as a confluence inbox?
Also, you can't phone up a supplier and ask them to write a batch of code to avoid you needing to make that call to IT. Well, you can, but the best case is that they'd pass on the coding and licencing costs to you.
You might find it easier to run a different mail server, one that supports standard protocols and have your Exchange admins set up forwarding to that instead.
Has Atlassian been able to scrounge some change to license the MAPI protocol code?
The news alludes to their huge success; I bet enough to cover something like this for the benefit of their State sector.
We are also not able to have POP or IMAP enabled on the Exchange server.
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