JIRA ignores login.url when going to root URL

I have configured my JIRA instance to use SSO, and it is working if I navigate to a secure URL (<ProjectKey>).

However, if I navigate to the root URL of the server (, I see the following set of redirections: redirects to: redirects to:

Of course login.jsp is the login screen.

In seraph-config.xml both login.url and link.login.url are set to the same URL.

How can I make either the root or MyJiraHome.jspa use correct SSO URL?

3 answers

0 votes
Timothy Chin Community Champion Oct 21, 2013

If you get this redirection, it means your session has not been set properly. That would be the correct assessment of your problem right?

I don't know what you mean by "not been set properly". If you mean it has not been authenticated, or doesn't yet exist, you are right.

The first rediect makes sense (Take this person to the default landing page). The second (This person needs to be authenticated so I can provide correctly authorized content) makes sense conceptually, but the destination seems broken.

The docs in seraph-config.xml indicate that the login.url init-param contains the url that should be used for login. It does, and it works for content that is not MyJiraHome.jspa (browsing a project).

Short of hacking up login.jsp to initiate an SSO handshake I don't see a way of fixing that.

link.login.url is working correctly. If, from the login.jsp UI, I click the login link in the top right corner of the screen, I am directed to the SSO system, authenticated, and redirected to my JIRA Dashboard.

I'm currently working this with Atlassian support. There is some indications that this is because a dashboard widget on the default dashboard for unauthenticated users. I will keep this updated as I can.

Hi James, did you get any answers or solutions from the Atlassian support for this problem? I'm experiencing the same problem.

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