JIRA -> Slack webhook integration not working post update

After updating to JIRA version 7.3.3, our JIRA -> Slack integration via webhooks has stopped working. I've used requestbin to identify any potential issues with the request. 

It appears the the request payload is being truncated to 7495 characters, meaning that the json being sent to Slack is invalid. Is this an known issue?

1 answer

This widget could not be displayed.
Susan Hauth Community Champion Sep 29, 2017

Hi Sean,

So we are on the same JIRA version.  A JIRA API webhook does work to our Slack.  However I cannot get a plain incoming Slack webhook to work from JIRA as a post workflow trigger.  Simply get 404 or 500 error messages in JIRA log.

Wondering if you were able to get any resolution on your issue or any advice?  We are thinking of potentially using the Slack to JIRA marketplace add-on.

Many thanks,


Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

78 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you