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JIRA external access via Azure Application Proxy

musafir November 29, 2022

Hello All,

 

We plan to expose Jira externally using Azure Application Proxy so some project managers can access the internal site without the need for a VPN. Azure Application Proxy is deployed and working great for other websites with the exception of Jira. The client has provided me with the URL http://servicedesk.mycorp.com:8080/jira/ but externally when accessing the website I can the error 'page can’t be found'. When I try to access the website internally the website I get prompted to login. Has anyone successfully setup Jira and what setup was used to achieve it? 

 

I am using v8.138 Jira. 

 

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Nic Brough -Adaptavist-
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November 29, 2022

Welcome to the Atlassian Community!

This suggests that the proxy is not set up to talk to the internal site properly.

musafir November 29, 2022

I have setup an enterprise application in Azure created a group associated with access to the application (which is basically everyone in the organization) and then configure the application proxy. Single sign-on (password-based and Sign-on) and I added the following URL http://servicedesk.mycorp.com:8080/jira/login.jsp?.

Nic Brough -Adaptavist-
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November 29, 2022

I'm not familiar about exactly how AWS does the proxy in this way, but it does look a bit wrong to me.

One of the things a proxy does is locate a service in a different URL, and I think this is what you are doing here with your AWS stuff.

The setup I have at home is Jira on server-1, Apache on server-2, other things I want to use from outside my home on server-3 and 4, and so on.  My router forwarding traffic from outside my home to Apache.  So it looks like Apache is serving up my home web-site.  The proxy is carrying traffic between HTTP://server-1:8080 and HTTPS://myhomestuff.biz/jira

I suspect that's what you need to be doing - when your people land on HTTP://servicedesk.mycorp.com/jira, your AWS proxy should be proxying back to whatever the URL is of the Jira server internally.

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