JIRA export 50000 Issues to Excel


our customer demands all Issues from their Project in an Excel or CSV file. We know this is a bad idea but in our position we have no choice. We have tried setting up the jira.search.views.default.max = 50000 in the /atlassian-jira/WEB-INF/classes/jira-application.properties but when we change the tempMax value in the URL the 403 Error is shown:

HTTP Status 403 - You are not allowed to get a result set of more than 1000 results. Current search returns 50000 results

3 answers

1 accepted

If you are using jira 4.4.x, should create a file in jira-home and add entries there too.

I can view maximum 5000 Issues and I edited as follows.


Add :
jira.search.views.max.limit = 5000
jira.search.views.default.max = 5000

Don't forget to restart JIRA

Thanks, Vishnu.

Thanks Vishnu, "jira.search.views.max.limit = 50000" was missing in our jira-config.propreties.

Great that worked.

0 votes

The good news : https://confluence.atlassian.com/display/JIRAKB/Export+More+Than+1000+Results+to+Excel

The bad news is that even if you change that, unless you're running Jira on some really powerful hardware, it's still unlikely to work. The excel export is resource intensive and I doubt it will cope with 50,000

There's no harm in trying (although I'd wait until a quiet time, outside working hours, so you don't cripple Jira while others are using it), but I think I'd be asking your customer to come up with a more sane request and think about doing it some other way.

We did all from that tutorial but the settings didn't work. Only the default URL settings changed to 50000 when I select Excel (All Fields) but we got the same Error Page (403).

I suspect you missed some of the settings, as the changes on that page works fine for the systems I've tested it on. (You did restart as well?)

There is one more file that you have to change the is not documented. The file is :/WEB-INF/classes/jpm.xml. You will find jira.search.views.default.max set in this file as well.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,136 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot