I transfered the JIRA project from my server to Atlassian OnDemand server. Everything seems to work but notifications are not sent to users. I tried to create new notification scheme and to switch to default, but still there is no emails. I found on forum two recommendation about this issue:
1. to configure outgoing SMTP server - this option is not available to me, and it seems that it's already configured as I can send direct email to users.
2. to configure to receive for my own changes - I already configured this.
Could you give me an advice what could be the problem here?
Thank you for quick response.
are the users that need to be notified registered in the notification scheme?
Notification scheme, project and users were imported from the other server and it used to work there. I also created new notification scheme and added developers and users, and tried with defalt notification scheme. None of the users has been notified.
Have you checked if the emails are in the spam folder?
Yes. I know it goes sometimes to spam and I'm checking it all the time.
Do note that you don't get notified by your own changes by default. You can change this in your profile.
I also turned on option in my own profile to receive notifications on my own changes and I don't receive any changes.
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