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JIRA couldn't create the jira.home directory

Trying to deploy the Jira - software image on the kubernetes cluster and mapping the jira home to host path but getting below error.


2019-02-18 13:09:41,675 JIRA-Bootstrap ERROR [] JIRA couldn't create the jira.home directory
2019-02-18 13:09:41,675 JIRA-Bootstrap ERROR [] Ensure JIRA has permission to create and write to the jira.home directory /var/atlassian/jira.
Review our documentation for more information on setting your JIRA home.

Please advise.

2 answers

1 accepted

Check if the user running JIRA has write access on the Home directory or the location of the proposed home directory.

Thank you Jobin, I changed the hostpath user and group to root:root looks like its working after that... will test it now and see how it goes. 

What is the Home directory? Is it /var/atlassian/jira?

I set mine which is at /var/atlassian/application-data-/jira permission to 777 but with no success.

Adrian Atlassian Team Jan 07, 2020

Which image are you using? Have you tried the official image from ?

Recently I encountered a similar problem while using cloned data. I found the issue with soft links. Please check in case you have soft links for attachments, export, and cache.

Good anwers, that solved the issue for me. Just recreate the softlink after first start.

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