JIRA couldn't create the jira.home directory

[Devendra kori]

Trying to deploy the Jira - software image on the kubernetes cluster and mapping the jira home to host path but getting below error.

2019-02-18 13:09:41,675 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] JIRA couldn't create the jira.home directory
2019-02-18 13:09:41,675 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] Ensure JIRA has permission to create and write to the jira.home directory /var/atlassian/jira.
Review our documentation for more information on setting your JIRA home.

Please advise.

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

Check if the user running JIRA has write access on the Home directory or the location of the proposed home directory.

[Devendra kori]

Thank you Jobin, I changed the hostpath user and group to root:root looks like its working after that... will test it now and see how it goes. 

[pes]

What is the Home directory? Is it /var/atlassian/jira?

I set mine which is at /var/atlassian/application-data-/jira permission to 777 but with no success.

[Adrian Stephen]

Which image are you using? Have you tried the official image from https://hub.docker.com/r/atlassian/jira-software ?

[Joseph Sujith Raj J]

Recently I encountered a similar problem while using cloned data. I found the issue with soft links. Please check in case you have soft links for attachments, export, and cache.

[Frank Wenzel]

Good anwers, that solved the issue for me. Just recreate the softlink after first start.