JIRA cloud rest api of screen tab returns "Screen with id does not exist"

[Sandesh Chatarmal {Revyz}]

I am connect app developer , i am able to get screens using jira API

GET /rest/api/2/screens

then to get screen tabs i am using API

GET /rest/api/2/screens/{screen_id}/tabs to retrieve screen tab data however it returns response 400 with following response

{
"errorMessages": [
          "Screen with id "screen_id" does not exist"
   ]
}

[Trudy Claspill]

Hello @Sandesh Chatarmal {Revyz} 

Welcome to the community.

If you have imbedded that REST API call into code then you need to use the proper syntax to indicate that "{screen_id}" is a variable that needs to be replaced with an actual value within the string you are using for the API. And you need to set the screen_id variable to the actual ID of screen you retrieved in the earlier API call.

[Sandesh Chatarmal {Revyz}]

Hello @Trudy Claspill Thanks for your replay,

Sorry for the confusion, have used screen id there , it just the variable.

The actual request is:

GET /rest/api/2/screens/10002/tabs

My observations are:

if there is screen with scope of PROJECT it throws that error,

but now it throwing same error for other scope also.

[Martin Bayer _MoroSystems_ s_r_o__]

Hi @Sandesh Chatarmal {Revyz} , welcome on the community :). You obviously invoke REST API with query

• /rest/api/2/screens/{screen_id}/tabs

but you need to replace {screen_id} with identifier of the screen, like

• /rest/api/2/screens/1/tabs

[Sandesh Chatarmal {Revyz}]

Hello @Martin Bayer _MoroSystems_ s_r_o__ ,

Thanks for your replay,

Sorry for the confusion, i have used screen id there , it just the variable.

The actual request is:

GET /rest/api/2/screens/10002/tabs

My observations are:

if there is screen with scope of PROJECT it throws that error,

but now it throwing same error for other scope also.

So even though the screen exists i am getting same error

[Martin Bayer _MoroSystems_ s_r_o__]

Hi @Sandesh Chatarmal {Revyz} and the error message is the same as with the {screen_id}?

[Sandesh Chatarmal {Revyz}]

Hello @Martin Bayer _MoroSystems_ s_r_o__ 

The actual error message:

{
"errorMessages": [
"Screen with id 10002 does not exist"
]
}

[Martin Bayer _MoroSystems_ s_r_o__]

ok @Sandesh Chatarmal {Revyz} can you share the response of /rest/api/2/screens ? I can't replicate the problem on my site. So I'd like to check. Few things came to my mind

• there are no tabs in Team Managed projects
• what are your user's permissions?