JIRA cloud integration with Teams

Deepankar Roy May 9, 2024

Hi Team,

 

I am trying to integrate JIRA cloud with teams and need assistance with the same. I have added the app and it's asking for sign in again and again.

I have signed in with Atlassian account still the app is not working in the teams.

Screenshot 2024-05-09 124911.pngScreenshot 2024-05-09 124854.png

2 answers

0 votes
Deepankar Roy May 22, 2024

Hi @Mohanraj Thangamuthu 

Yes I tried both the app and web browser but I still can't see the project I am assigned to.

 

Regards,

Deepankar Roy

Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 22, 2024

I would like to know whether this issue is specific to your user account or all users  ?. Make sure you are adding Jira cloud app version from MS teams apps store.

Screenshot 2024-05-23 at 9.05.54 AM.pngScreenshot 2024-05-23 at 9.06.12 AM.pngScreenshot 2024-05-23 at 9.06.48 AM.png

Deepankar Roy May 22, 2024

I was able to add it on the web teams and once I sign in I cannot see my project for which I want to configure this app.Screenshot 2024-05-23 091755.pngScreenshot 2024-05-23 091956.png

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 9, 2024

Hello, Good day. After entering the user name and password. You will get an option to select the site name. If you are noticing this issue on MS teams client, try web browser version once. refer to the video available at https://community.atlassian.com/t5/Jira-articles/Jira-with-Microsoft-Teams-how-to-integrate-and-boost/ba-p/2444539

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