JIRA cloud create (c) and search (/) shortcuts no longer working

I noticed recently that in our JIRA cloud application that the create and search shortcuts have stopped working.

We verified this on several browsers as well as the Mac and PC platforms.


Can anybody else verify the non functionality of these two shortcuts?

1 answer

This widget could not be displayed.

Hi Greg,

I can confirm these shortcuts do work for me as expected.

  • Are you using the new Cloud experience?
  • How many users have reported this behavior?
  • What is your Cloud URL?

Let me know the answers to the above questions and I'll investigate on the backend.




  • Yes, using the new Cloud experience.
  • I will need to check with our other users as to whether or not they are having issues.
  • Cloud URL (processauto.atlassian.net)

Interestingly enough both the create and search shortcuts work in Confluence. Not sure if that is particularly meaningful to you.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

158 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you